Price and Payment
The confirmation of the reservation takes effect by sending the confirmation mail client, the client must pay a deposit THE CASANITA Ltd. representing 30% of the stay fees and taxes within five working days after receiving the confirmation e-mail client's reservation, the balance being payable on arrival or 45 days before the date of arrival depending on the type of tenancy.
Failure to comply with these deadlines in LA opens CASANITA Ltd. the right to cancel the booking.
If reservation is made 45 days before the start of the tenancy, and for stays of less than one week, the customer must pay the full amount due, as indicated on the invoice, payment is mandatory for confirmation of booking.
Payments can be made by bank transfer or by P @ yment Secure online on our website
MAURITIUS COMMERCIAL BANK in the Mauritius (MCB)
Royal Road Flic en Flac - Mauritius.
Below is our bank.
Beneficiary: Casanita Ltd. - Item 22 Klondike Lane - Flic en Flac
Bank: MAURITIUS COMMERCIAL BANK: Flic en Flac
SWIFT BIC (Bank Identifier Code): MCBLMUMU
International Bank Account Number: MU10MCBL0937000000911938000EUR
Account Owner / THE CASANITA LTD
Costs of payment by bank transfer, are in charge of the payer.
Prices are those stated in the booking form and agree to the night shelter, or check in from 12:00 and check-out at 10:00. If the villa is free, The Casanita Ltd will arrange for the customer to keep his house until the time of his departure. Reservations are made for a number of specific persons staying in the villa reserved. It is strictly forbidden to sublet or accepting other clients without the written consent of The Casanita Ltd.. They are calculated on the basis of economic conditions and taxes in force at the date of issuance of the voucher. We reserve the right to correct prices retroactively prorated cost of any significant fluctuations (+ 10%) exchange rates (particularly between the euro and the Mauritian rupee), or any item having an impact on our costs returns
(Taxes etc..).
Rates are per room night, or check in from 12:00 and check-out at 10:00. If the villa is free, The Casanita Ltd will arrange for the customer to keep his house until the time of his departure. Reservations are made for a number of persons determined to be staying in the villa reserved. It is strictly forbidden to sublet or accepting other clients without the written consent of LA CASANITA Ltd..
THE CASANITA Ltd to guarantee prices 45 days before departure, and in the case of any increase above 10%, to accept a delay of eight days for cancellation without charge. In other cases the cancellation policy listed below will apply.
The lease of villas and bulk billing will only be only one name, stating the names of other tenants. Caution: Some rentals a deposit is requested, it will be released after inspection on departure of tenants.
History of residence and responsibility
The "delivery" of the villa will be effective immediately upon receipt of keys by our local agent or correspondent. If for reasons beyond our control, the villa can be reserved <leased to the customer, we reserve the right to find alternative accommodation of equal value or greater value. But we can ask the customer additional financial participation, if it means additional expenditure of more than 30% under the public rate of the original booking.
The capacity of the villas is limited and contained in our price and the booking (including children). If we find an excess number of people, or if the actions of the tenants are in breach of local laws, if the customer objects breaking or violating basic standards of etiquette, we reserve the right to ask tenants to leave the premises immediately and without notice and without refund of rental days remaining. The customer is obliged to treat with the utmost care and delicacy the villa and its facilities. If damage should occur during his stay, the client will communicate immediately to the owner or our local agent, and pay for the damage or replace belongings. The tenant (who has accepted the reservation)
also responds to his companions stay and for kids.
In case the customer decides to leave voluntarily, if he cancels his reservation on the spot or cut short his stay, no refund will be made. Customers who do not want to accept the condition of a dwelling shall be declared when the keys in the presence of our local, and notify us immediately by fax. If the client has an objective reason and if replacement of the villas are available at time of claim, he may be offered a tenancy with similar characteristics corresponding to the same price level.
The acceptance of the Villa substitute excluded any right to claims.
The responsibility of LA CASANITA Ltd. is not responsible for any failure or breakdown of equipment available in the villa, or on water supply and / or electric. Similarly, any element, regardless of its size (weather, hurricanes, tides, winds ...), and alter all or part of services provided, by putting THE CASANITA Ltd. unable to meet terms of booking, either by causing a mismatch between the voucher and present reality can not, because of its unpredictability, liability, directly or indirectly LA CASANITA Ltd.. and no financial or other compensation can be claimed. However, if event called "force majeure", THE CASANITA Ltd. will endeavor, as far as possible
to propose a business solution to satisfy the customer.
The villas with swimming pool are strictly reserved for adults and children to swim supervised by their parents. Access to swimming pools is generally not protected and it is for customers to take all necessary precautions.
THE CASANITA Ltd disclaims all liability for accidents.
The descriptions of the locations listed in the brochures and websites are valid at the date of publication. Only the indications on the reservation, please ask and we disclaim any responsibility for any later changes in the descriptions or because of work done by the owners.
Extension of stay
The prolonged stay can place the extent of availability. In the event the customer wishes to extend his stay, he must take all necessary steps to this extension from the airline of choice and contact LA CASANITA Ltd.
the earlier to define the terms of the extension.
Cancellation and change
In case of cancellation, fees, insurance and banking are not refundable by LA CASANITA Ltd..
Any cancellation by the customer must be confirmed by registered letter before the date of departure.
Subsequent to the reservation, any modification (changing the number of people, dates, etc..) May be as far as possible, but € 75 will automatically result in additional charges.
Upon payment of the deposit, the reservation is binding. In case of cancellation, the customer agrees to settle the bill in the amount of cancellation penalties imposed upon it. Cancellation by the client will result in the following charges:
• Once your reservation until 90 days before the start of stay: 20% of the total bill.
• Between 75 days and 89 days before the start of stay: 30% of the total bill.
• Between 45 days and 74 days before the start of stay: 50% of the total bill.
• Between 31 days and 44 days before the start of stay: 75% of the total bill.
• Between 1 and 30 days before the arrival date: 100% of the total bill.
Aviation
The responsibility of THE CASANITA Ltd does not in any way substitute for the airlines. In particular, the delays due to airlines will not result in any compensation or extension of the lease term.
Formalities
For nationals of the EEC, the formalities are limited to the presentation of a valid passport, valid six months after the date of return. Children must appear on the passport of an adult or have their own passport. When a minor is accompanied by another person, he must obtain an authorization to leave the French territory. In any case, the family book does instead of ID. No vaccinations are required, unless you have previously lived in an African country. In this case, the yellow fever vaccine is required. This is provided as an indication and it is the client to ensure it has complied with the formalities of customs, police and health.
For non-French citizen, please consult the competent authorities of their country, their consulate or embassy.
No refunds will be made if the customer does not show up at times and places specified in their notice, or does not present the police documents and health information required for the journey (passports, visas, identity card, certificate immunization ...).
External Activities
The sports or not, visits, excursions and trips made during the stay are performed at the risk of customers, as well as renting motorized or not. The responsibility of LA CASANITA Ltd. can not be held liable for any services provided by a third party, advised by LA CASANITA Ltd. or its representatives.
Activities offered by LA CASANITA Ltd.
The visits, excursions, transportation, trips, sports or not proposed by LA CASANITA Ltd. is organized under the sole responsibility of service providers dealing with THE CASANITA Ltd.. THE CASANITA Ltd. will in no case be liable for accidents which occurred during a visit at sea or practice of any of these activities and how it is any compensation physically, morally or financially not know him to be claimed. Although LA was busy CASANITA Ltd. seeking a consistent quality in its selection of subcontractors, all claims when a quality or service should be made on the premises during the activity provider subcontractor LA CASANITA Ltd, it belongs directly to the claimant subcontractor LA CASANITA Ltd make every effort to satisfy his request. If no arrangement between the parties could not be found, it belongs to those they make known their grievances THE CASANITA Ltd in writing, we reserve the right to award any compensation if he proves on analysis that clearly the claimant subcontractor LA CASANITA Ltd. has defaulted on its obligations. In any case the compensation can never exceed the refund of the delivery itself.
The customer has the choice to book himself, during his stay, the dates they wish to carry out the activities and visits that he has booked in LA CASANITA Ltd. or ask THE CASANITA Ltd. to make bookings prior to arrival dates . THE CASANITA Ltd can not be held responsible for the cancellation of a performance by its subcontractor, either due to unfavorable weather, acts of God, because of security inssuffisance booking minimum, or any other arguments from the claimant under contractor that they'll have to justify. Wherever possible it will be postponed to a later date. In case of impossibility of performance, the price of the activity will be refunded. Any benefit will be initiated in any ca refundable either wholly or in part.
Force majeure
The responsible parties will be fully open if the failure of any or all obligations charged to the parties and under contractual arrangements result of an event of force majeure.
Generally is considered an event of force majeure events beyond the control of that party, or the unpredictable, so predictable, inevitable, which occurs during the execution of contractual agreements and that partially or even completely prevent their execution. In this case, the non-defaulting party may request the termination of contractual agreements without being required to pay any compensation, and retaining the benefit of the sums due or benefits accrued to the date of termination request.
Liability, Legal
No dispute regarding the price of the trip can not be taken into consideration in return. It is the customer to enjoy before leaving if the price is right. To be taken into account any comments or defaults on the course of the stay must be reported to LA CASANITA Ltd by letter within 24 hours after the problem and attach all supporting documentation of the injury, so it can be compensation may be considered commercial.
THE CASANITA Ltd is under an obligation of means hereunder. If the responsibility of LA CASANITA Ltd. came to be recognized under a duty in applying these, the maximum damages to which she could be sentenced is in any event limited to the cost charged by LA CASANITA Ltd the service in question.
In case of dispute or disagreement, it was agreed that prior to any litigation, the parties will make every effort to settle their dispute amicably. But if the efforts proved fruitless amicable reconciliation and in the event of disagreement or persistent difficulty in the interpretation and enforcement of this contract, the dispute shall be submitted to the Tribunal Port Louis - Mauritius, being on this point indicated that contractual arrangements and their annexes shall be fully subject to any provisions of the Mauritian law.
